Privacy Policy for Indigo Coffee Shop
Effective Date: January 3, 2025
At Indigo Coffee Shop ("we," "our," "us"), we are committed to safeguarding your privacy and ensuring that your personal information is protected. This Privacy Policy outlines how we collect, use, and safeguard your data in compliance with applicable U.S. privacy laws.
By visiting our website, purchasing from us, or engaging with us, you agree to the practices outlined in this Privacy Policy.
1. Information We Collect
We collect the following types of personal information when you interact with us:
Personal Identification Information: Name, email address, phone number, billing details, and delivery address.
Comments: Any comments or reviews you leave on our website or social media platforms.
Media: Images, photos, or videos that you upload to our website, particularly through our website’s comment sections or through customer engagement forms.
Transaction Data: Details regarding your purchases, payment methods, and transaction history.
2. How We Use Your Information
We use the personal information collected for the following purposes:
To process orders, fulfil transactions, and provide customer support.
To improve our services, website, and products.
To send promotional materials, newsletters, or updates (you can opt out at any time).
To respond to your comments and inquiries.
3. Cookies
Our website uses cookies to enhance your experience and provide functionality. Cookies help us track preferences, improve our services, and analyse traffic.
What are cookies? Cookies are small files stored on your device when you visit a website.
How we use them: We use cookies to remember your preferences, analyse how visitors use our website, and deliver relevant advertisements.
How to manage cookies: You can manage or disable cookies in your browser settings. However, disabling cookies may affect some features of the website.
4. Embedded Content from Other Websites
Our website may contain embedded content (e.g., videos, images, articles) from other websites. Embedded content from other sites behaves in the exact same way as if you visited those other websites.
These external websites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with that embedded content. Please review the privacy policies of these external websites to understand how they handle your data.
5. Who We Share Your Data With
We do not sell or trade your personal information to third parties. However, we may share your data with the following entities under specific circumstances:
Service Providers: Third-party companies that perform services on our behalf, such as payment processing, email communication, or website hosting.
Legal Obligations: We may share your data when required by law or in response to legal requests (e.g., to comply with a court order or protect our rights).
Business Transfers: If we are involved in a merger, acquisition, or sale of assets, your data may be transferred as part of that transaction.
6. How Long We Retain Your Data
We retain your personal information for as long as necessary to fulfil the purposes outlined in this Privacy Policy, including for legal, accounting, or reporting purposes.
For example:
Account information: We may keep your account data for as long as you have an active account with us.
Transaction data: We retain purchase data for accounting and legal purposes for a minimum of 5 years.
Comments and Media: Comments and media uploaded to our site are retained indefinitely unless you request their deletion.
7. What Rights You Have Over Your Data
Under applicable U.S. privacy laws, you have the following rights regarding your personal information:
Access: You have the right to request access to the personal data we hold about you.
Rectification: You can request corrections to any inaccurate or incomplete personal information.
Erasure: You may request the deletion of your personal data, subject to legal or contractual obligations.
Opt-out: You may unsubscribe from our marketing communications at any time.
Data Portability: You can request a copy of your data in a structured, machine-readable format.
To exercise these rights, please contact us using the information below.
8. Where Your Data Is Sent
Your personal data may be stored on servers located in the United States or with third-party service providers that are based in or outside the U.S. We take reasonable precautions to ensure that your data is securely processed in compliance with applicable privacy laws.
9. How We Protect Your Information
We employ various physical, electronic, and procedural safeguards to protect your personal information from unauthorized access or disclosure. However, no data transmission over the internet can be guaranteed to be 100% secure. If you have any concerns, please contact us for more details.
10. Children’s Privacy
Our services are not intended for children under the age of 13, and we do not knowingly collect personal data from children. If we learn that we have inadvertently collected information from a child under 13, we will delete that information promptly.
11. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. When we make changes, we will post the updated policy on this page with a revised "Effective Date." Please review this Privacy Policy periodically to stay informed about how we are protecting your information.
12. Contact Us
If you have any questions about this Privacy Policy or our practices, or if you wish to exercise your rights regarding your personal data, please contact us:
Indigo Coffee Shop
[Address]
[Email Address]
[Phone Number]
******* Opening Hours: Monday – Sunday (6 AM – 8 PM) *******
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